Bachelor's degree in Business Administration or related field., Strong communication and interpersonal skills., Proficiency in customer relationship management (CRM) software., Ability to handle customer inquiries and resolve issues effectively..
Key responsibilities:
Manage customer accounts and maintain relationships.
Respond to customer inquiries via phone, email, and chat.
Collaborate with sales and marketing teams to enhance customer experience.
Prepare reports on customer feedback and service performance.
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Travelopia is the home for brands that create extraordinary travel experiences. We are at the forefront of global travel for those wanting something distinctive. Each of our customers demands a different experience. We give them this through real understanding and expertise. It’s at the heart of all we do at Travelopia.
Specialist travel is all we do. Passions such as yachting, trekking, cycling, safaris, Arctic expeditions, sports, boating, culture and luxury travel - our brands are as diverse as they are exciting, creating unforgettable experiences for customers across the world.
We live in a wonderful world that is full of beauty, charm and adventure. There is no end to the adventures we can have if only we seek them out with our eyes open. It’s time to inspire!