Offer summary

Qualifications:

Fluency in German and English is required., Strong communication and interpersonal skills are essential., Experience in customer service or a related field is preferred., Ability to work in a fast-paced environment and handle multiple tasks..

Key responsibilities:

Provide exceptional customer support via phone, email, and chat.

Resolve customer inquiries and issues in a timely manner.

Collaborate with team members to improve service processes.

Maintain accurate records of customer interactions and feedback.

We are HR consultants, business partners for a number of international corporations operating in Poland and for leading Polish companies. Since 1991 we have completed over 8,000 HR-related projects which has made us one of the most experienced HR companies. We have successfully conducted over 700 executive search projects; found job for over 9,000 employees, carried out over 40 recruitment campaigns tailored to suit the needs of newly launched BPO / SSC and production plants. We have assessed over 5,000 managers and specialists with the use of management audit and assessment center. We have implemented lots of efficient appraisal systems and salary systems; conducted satisfaction surveys, training and outplacement programmes. We have published over 20 editions of recognized Salary Survey used by over 450 companies. In 2009, we launched the first Polish payroll focused web vortal containing only verified data provided by specific companies. We are the leaders. Our team is composed of over fifty consultants with extensive experience, including psychologists, trainers and certified practitioners. The quality of our services is confirmed by awards such as the statuette for the Most Sought-After Personnel Consulting Company in Poland, Gold Fair Play Statuette and Gazelle of Business certificates.

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