Offer summary

Qualifications:

Fluent in German and English, both written and spoken., Strong communication and interpersonal skills., Experience in customer service or support roles is preferred., Ability to work in a fast-paced environment and handle multiple tasks..

Key responsibilities:

Provide exceptional customer support to German-speaking clients via phone, email, and chat.

Resolve customer inquiries and issues in a timely and efficient manner.

Document interactions and maintain accurate records of customer communications.

Collaborate with team members to improve service processes and customer satisfaction.

Greentube is a leading full-service provider in the online gaming and entertainment market segment and a pioneer in the development and provision of state-of-the-art gaming solutions for internet and mobile devices. Greentube focuses on casino, poker, bingo and free multiplayer 3D games. The company’s industry-leading Omni-channel technology allows the convergence of online, mobile and land-based games. Greentube Malta employees 80+ people. Apart from Malta, Greentube operates in 5 other countries, Austria, Greece, Slovakia, UK and Canada, and forms part of the Novomatic Group, a leading developer and supplier of iGaming solutions. It is our clear aim to offer our staff a secure working environment, which is steadily growing thanks to our dedication to deliver products of the highest quality and continuously developing our existing portfolio. More about the Malta office → https://www.greentube.com/location/birkirkara/ Job opportunities in Malta → https://bit.ly/2uW2eqm

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