Offer summary

Qualifications:

Bachelor's degree in a relevant field or equivalent experience., Strong communication and interpersonal skills., Proficiency in customer support software and tools., Ability to analyze data and provide insights..

Key responsibilities:

Provide timely and effective support to customers via various channels.

Document and track customer interactions and issues.

Collaborate with other teams to resolve complex customer inquiries.

Generate reports on customer feedback and support metrics.

With $8.5B in digital ad revenue and $40B in global TV ad revenue flowing through the systems, Operative plays a crucial role in helping the world’s top media companies and publishers manage and advance their advertising businesses and increase revenue by helping them transition from ratings-based to outcome-based selling with modern order management system. The platforms are built on modern cloud native SaaS based technologies for Convergence. The multiple channel advertisement requirements are managed from a single place. Our 300+ clients span 25+ countries and include FOX, NBCU, Sinclair, Discovery, Disney, TVNZ, HBO, BellMedia and SKY.

Required profile