Offer summary

Qualifications:

Proven experience in administrative roles, preferably in trade or service industries., Strong English communication skills, both written and verbal., Detail-oriented with strong organizational capabilities., Experience in basic marketing tasks preferred..

Key responsibilities:

Drive efficient business operations through expert email and communication management.

Coordinate service scheduling between field staff and clients, ensuring optimal workflow.

Create and implement professional marketing materials to enhance business presentation.

Manage client relationships through professional phone and email communication.

Job description

This is a remote position.

Schedule:

20 hours per week
Monday 9am-5pm, Wednesday 12pm-5pm, Friday 9am-4pm
30 minutes paid break included

Client Timezone: Roselands, NSW

Client Overview

Join a thriving electrical services company that’s making waves in both residential and commercial sectors. This family-owned business delivers premium electrical solutions, from maintenance services for real estate properties to large-scale builder projects. With a growing client base and commitment to excellence, they’re seeking a talented professional to support their continued expansion.

Job Description

This is an exciting opportunity to become an integral part of a dynamic electrical services company’s growth journey. As an Administrative & Marketing Assistant, you’ll work directly with the business owners to streamline operations while contributing to marketing initiatives. This multifaceted role offers the perfect blend of administrative coordination and creative marketing input, allowing you to make a meaningful impact on business efficiency and growth. You’ll be instrumental in managing client relationships, coordinating service delivery, and enhancing the company’s professional presence in the market.

Responsibilities

Drive efficient business operations through expert email and communication management
Coordinate service scheduling between field staff and clients, ensuring optimal workflow
Process financial documents and manage accounts receivable with attention to detail
Create and implement professional marketing materials to enhance business presentation
Manage client relationships through professional phone and email communication
Coordinate project scheduling with builders and real estate clients
Support the development and implementation of new business processes
Maintain organized documentation and filing systems
Assist in creating professional quotes and proposals
Monitor and follow up on outstanding payments

Requirements

Proven experience in administrative roles, preferably in trade or service industries
Strong English communication skills, both written and verbal
Demonstrated ability to manage multiple priorities effectively
Professional phone manner and exceptional customer service orientation
Proficiency with business software and quick learning ability
Detail-oriented with strong organizational capabilities
Reliable internet connection and home office setup
Experience in basic marketing tasks preferred
Ability to work independently while maintaining clear communication with management