Offer summary

Qualifications:

High school diploma or GED equivalent required., 3-5 years of client management experience in a TPA or insurance environment., Excellent written and verbal communication skills, along with strong organizational abilities., Thorough understanding of self-funding and employee benefit plans, with knowledge of federal laws like ERISA and HIPAA..

Key responsibilities:

Manage overall client relationships from implementation to renewal activities.

Support and service 12-20 client groups with annual revenues between $50,000 - $250,000+.

Maintain senior management level contact with client Benefits, HR, and financial staff.

Retain and grow assigned book of business while supporting the Regional Team as needed.

Job description

At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

Responsible for the overall relationship with the client, starting at implementation and continuing through everyday problem resolution and renewal activities. Works directly with sales executives during finalist presentations and may be asked to present to potential clients. Expected to support and service between 12 – 20 groups of clients between $50,000 - $250,000+ annual net revenue. Maintains senior management level contact with Benefits, Human Resources, and financial staff of the client. Also responsible for the service delivery of Luminare Health products and services that ensure client satisfaction. May have some internal project participation. Charged with retaining and growing their assigned book of business, but also supporting their Regional Team as needed.

Required Job Qualifications:

High school diploma or GED equivalent required
3-5 years previous experience of Client Management experience and/or experience in a similar TPA or insurance environment with client facing/client support responsibilities
Results oriented and self-motivated
Excellent written and verbal communications skills are required, as are exceptional organizational skills
Ability to interact with senior level executives
Thorough understanding of self-funding and employee benefit plans; stop loss understanding a plus; Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA,PPACA, etc.)
Excellent presentation skills
Analytical skills, problem solving skills, reading ability, creative decision-making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required
Ability to travel is required

Preferred Job Qualifications:

Tribal experience preferred
College degree
State insurance license

This is a Telecommute (Remote) role. Candidates must live within the following states: IL, IN, IA, KS, MO, MT, NM, NC, OK, PA, TN, TX or WI

Sponsorship is not available

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Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

EEO Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Pay Transparency Statement:

At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Min to Max Range:

$66,300.00 - $124,500.00

Required profile