Help Desk Technician

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Associate's degree in Computer Science or related field preferred., Proficiency in troubleshooting hardware and software issues., Strong communication skills for effective client interaction., Experience with ticketing systems and remote support tools..

Key responsibilities:

  • Provide technical support to end-users via phone, email, or in-person.
  • Diagnose and resolve hardware and software problems.
  • Document support requests and resolutions in the ticketing system.
  • Assist in the setup and configuration of new equipment.

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UniFirst Corporation https://unifirst.com
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