Associate's degree in Computer Science or related field preferred., Proficiency in troubleshooting hardware and software issues., Strong communication skills for effective client interaction., Experience with ticketing systems and remote support tools..
Key responsibilities:
Provide technical support to end-users via phone, email, or in-person.
Diagnose and resolve hardware and software problems.
Document support requests and resolutions in the ticketing system.
Assist in the setup and configuration of new equipment.
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Headquartered in Wilmington, Mass., UniFirst Corporation (NYSE: UNF) is a North American leader in the supply and servicing of uniform and workwear programs, facility service products, as well as first aid and safety supplies and services. Together with its subsidiaries, the Company also manages specialized garment programs for the cleanroom and nuclear industries. In addition to partnering with leading brands, UniFirst manufactures its own branded workwear, protective clothing, and floorcare products at its five company-owned ISO-9001-certified manufacturing facilities. With more than 270 service locations, over 300,000 customer locations, and 16,000-plus employee Team Partners, the Company outfits more than 2 million workers every day. For additional information, contact UniFirst at 888.296.2740 or visit UniFirst.com.
UniFirst’s mission is “To serve the people who do the hard work. Helping them succeed and deliver for what gives their lives meaning.”
Our continuous customer focus enables us to grow, to provide an equitable return on investment, and to create development opportunities for our Team Partners.