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Offer summary

Qualifications:

Strong technical knowledge in IT support and troubleshooting., Excellent communication skills to assist users effectively., Ability to work in a team and manage time efficiently., Relevant certifications or experience in IT support is preferred..

Key responsibilities:

  • Provide technical support to users via phone, email, or in-person.
  • Diagnose and resolve hardware and software issues promptly.
  • Maintain documentation of support requests and resolutions.
  • Collaborate with team members to improve support processes.

Required profile

Experience

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