Offer summary

Qualifications:

Bachelor's degree in IT, Computer Science, or a related field., Proven experience in incident management and IT service management processes., Strong analytical and problem-solving skills., Excellent communication and leadership abilities..

Key responsibilities:

Lead the response to major incidents and ensure timely resolution.

Coordinate with cross-functional teams to restore services and minimize impact.

Communicate incident status and updates to stakeholders and management.

Conduct post-incident reviews to identify areas for improvement.

Swift is a global member-owned cooperative and the world’s leading provider of secure financial messaging services. We provide our community with a platform for messaging and standards for communicating, and we offer products and services to facilitate access and integration, identification, analysis and regulatory compliance. Our messaging platform, products and services connect more than 11,000 banking and securities organisations, market infrastructures and corporate customers in more than 200 countries and territories. Swift also brings the financial community together – at global, regional and local levels – to shape market practice, define standards and debate issues of mutual interest or concern. For more information, visit www.swift.com or follow us on Twitter: @swiftcommunity

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