Program Manager, Government Market Operations

Coordinate the management of multiple related projects directed toward a common business objective. Partner with business leaders to envision, define, and initiate programs. Provide direction and guidance to project managers to monitor cost, schedule, and technical performance of component projects and operations, while working to ensure the ultimate success of the program.

Partner with business leaders in envisioning and strategic planning efforts for company programs

Develop a program road map/implementation plan

Establish and manage the governance structure for the program

Manage program communications with key stakeholders, project sponsors, project managers, and the program team

Perform program risk management and manage escalation of program issues

Coordinate and monitor the scheduling, financial, and technical performance of company programs

Perform master resource planning for the program roadmap, ensuring maximum efficiency in resource allocation across projects

Facilitate the development of a cost-benefit analysis and return on investment for each project

Develop budget, financial projections, and forecasted ROI for the program

Aid in the negotiation of contracts and contractual changes, and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts

Ensure adherence to master plans and schedules, facilitate solutions to program problems, and direct the work of project team members assigned to the program from various departments

Work with project managers to ensure projects are completed on time and within budget, and that the projects deliver the intended business results and value

Act as an advisor to the program team regarding projects, tasks, and operations

Build an effective matrixed team and inspire a shared vision for the program

Clearly communicate roles and expectations to project managers

Provide coaching to matrixed project managers; give input to manager on project managers’ performance

Create and deliver information at an appropriate level for the audience, including presentations and status updates

Gain needed support from key stakeholders to lead and manage changes to successfully execute the program

Job Specifications

Typically has the following skills or abilities:

Bachelor’s Degree in Business Administration or related field, or equivalent experience

Minimum 6 years of experience in project management/program management, leading large and complex projects

Minimum 6 years of experience with various project management methodologies, standard concepts, practices, procedures, tools, and/or software packages

Rely on extensive experience and judgment to plan and accomplish goals

Proven ability to navigate complex situations through the organizational landscape and with multiple stakeholders

Strong leadership skills to coordinate and motivate project teams

Adept at financial management to administer budgets across multiple projects and ensure the program meets its requirements for return on investment, timing, and budget

Ability to drive results through informal authority, serve as a consultant to key business partners, and represent users and customers in every thought and interaction

Proven ability to successfully manage risks/issues at a program level

Ability to elicit cooperation from Senior Management and other departments

Demonstrated ability to be a decision-maker, showing balanced consideration of business issues

Excellent written and verbal communication skills and analytical skills

Strong business aptitude and problem-solving skills

Strategic skills to support envisioning work, program planning, and forecasting

Willing to travel as required (estimate 10%)

Regularly exercise discretion and independent judgment in the performance of job duties

Preferred Skills

Strong understanding of government market/health plan insurance operations

Strong understanding of CMS/state/health plan compliance requirements

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. 

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. 

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. 

As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.