Incident Manager

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Full Remote
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Offer summary

Qualifications:

Bachelor's degree in IT, Computer Science, or a related field., Proven experience in incident management or IT service management., Strong analytical and problem-solving skills., Excellent communication and interpersonal abilities..

Key responsibilities:

  • Oversee and manage the incident response process to ensure timely resolution.
  • Coordinate with cross-functional teams to address and mitigate incidents.
  • Prepare and present incident reports to stakeholders and management.
  • Continuously improve incident management processes and procedures.

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