Offer summary

Qualifications:

Fluent in Italian and English, both written and spoken., Strong communication and interpersonal skills., Experience in customer service or technical support roles is preferred., Ability to troubleshoot and resolve customer issues effectively..

Key responsibilities:

Assist customers with inquiries and technical issues via phone and email.

Provide product information and support to enhance customer satisfaction.

Document customer interactions and feedback for continuous improvement.

Collaborate with team members to ensure timely resolution of customer concerns.

Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100 Fortune Global 500 clients and over 125 new economy clients, improve business performance. Our crew provides the next-generation customer experience every day and aids businesses in strengthening their connections with their customers from more than 40 countries on six continents. Through the use of strategy, talent, and technology, we improve business results and set our clients apart. Concentrix offers services to customers in the following core sectors: technology and consumer electronics; retail, travel, and e-commerce; banking, financial services, and insurance; healthcare; communications and media; automotive; energy; and public sector. Learn more by visiting www.concentrix.com.

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