Offer summary

Qualifications:

Bachelor's degree in a relevant field such as IT or healthcare., Strong technical skills in software and systems used in care services., Excellent communication and interpersonal skills for client interactions., Experience in consulting or customer service roles is preferred..

Key responsibilities:

Provide technical support and guidance to clients in care services.

Conduct assessments to identify client needs and recommend solutions.

Collaborate with internal teams to ensure client satisfaction and service delivery.

Prepare and present reports on service performance and client feedback.

Swift is a global member-owned cooperative and the world’s leading provider of secure financial messaging services. We provide our community with a platform for messaging and standards for communicating, and we offer products and services to facilitate access and integration, identification, analysis and regulatory compliance. Our messaging platform, products and services connect more than 11,000 banking and securities organisations, market infrastructures and corporate customers in more than 200 countries and territories. Swift also brings the financial community together – at global, regional and local levels – to shape market practice, define standards and debate issues of mutual interest or concern. For more information, visit www.swift.com or follow us on Twitter: @swiftcommunity

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