Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Proven experience in customer success or account management., Strong communication and interpersonal skills., Ability to analyze customer data and provide actionable insights..

Key responsibilities:

Manage customer relationships to ensure satisfaction and retention.

Conduct regular check-ins and meetings with clients to assess their needs.

Analyze customer feedback and data to improve service delivery.

Collaborate with internal teams to address customer issues and enhance product offerings.

Founded in early 2020, in a pandemic and 100% remote work context, InnoTech is a company totally focused on re-imagining technology inside and outside the Portuguese borders. Ranked on LinkedIn Top Startups 2022 in #5 place and recognized as a Great Place to Work, InnoTech offers Consulting Services - Time & Means, High Performance Squads, Turnkey Project and Software as a Service. InnoTech also has a partner network that includes other specialists in the Information Technology sector, through which it can reach market niches and have a more complete offer for its clients. The Cybersecurity and CrowdTesting services are among the most successful cases that have resulted from the continuous investment in new services, always seeking speed, flexibility and quality in delivery. Living the values of Integrity, Wellness, Happiness, Sustainability & Responsibility, its team's experience and expertise allow InnoTech to embrace every challenge - with a lot of passion and no missteps.

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