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SSC Operations & Service Management Team Lead

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Malaysia

Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Proven experience in operations management and team leadership., Strong analytical and problem-solving skills., Excellent communication and interpersonal abilities..

Key responsibilities:

  • Lead and manage the SSC operations team to ensure efficient service delivery.
  • Oversee the implementation of operational processes and best practices.
  • Collaborate with cross-functional teams to enhance service quality.
  • Monitor performance metrics and prepare reports for senior management.

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