Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..
Key responsibilities:
Manage customer relationships to ensure satisfaction and retention.
Conduct regular check-ins and meetings with clients to address their needs.
Analyze customer feedback and usage data to improve service delivery.
Collaborate with internal teams to resolve customer issues and enhance product offerings.
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We are Worldline. We help businesses of all shapes and sizes to accelerate their growth journey – quickly, simply, and securely.
With advanced payments technology, local expertise and solutions customised for hundreds of markets and industries, Worldline powers the growth of over one million businesses around the world.