High school diploma or equivalent required., Strong communication and interpersonal skills., Proficiency in customer service software and Microsoft Office Suite., Ability to handle customer inquiries and resolve issues effectively..
Key responsibilities:
Assist customers with inquiries via phone, email, or chat.
Provide accurate information about products and services.
Document customer interactions and feedback in the system.
Collaborate with team members to improve service delivery.
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A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.