Organization Effectiveness Lead- Onboarding

Become a part of our caring community and help us put health first
 

We are seeking a strategic, results-driven and innovative leader to drive our New Leader Onboarding or Leadership Development, Top Talent, and Career Path programs. This new leader onboarding role is responsible for designing and facilitating enterprise-wide leadership development initiatives, accelerating top talent growth, and building scalable career path frameworks that align with our sales performance and organizational goals. This role is key to accelerating the development of high-potential talent and frontline leaders who are critical to customer satisfaction, growth, and retention. Ideal candidates will bring strong program design, facilitation, and stakeholder management experience, with a proven ability to tailor leadership development to fast-paced, customer-facing environments. A passion for innovation—including the use of AI technologies to personalize and scale learning—is essential.

The leadership development role will focus on designing, facilitating, and continuously improving scalable, high-impact onboarding experiences that accelerate the success of newly promoted or hired leaders in our fast-paced, sales-driven environment. This individual will partner with business leaders and cross-functional teams to ensure onboarding programs are aligned with organizational goals and leadership expectations. This role requires a forward-thinking professional who blends strong instructional design and facilitation expertise with project management, strategic planning, and a deep understanding of leadership development. The ideal candidate is a highly collaborative decision-maker who is passionate about empowering new leaders—and eager to innovate using AI and emerging technologies to elevate learning outcomes. Additionally, this person should have familiarity with frontline sales and service metrics(ie NPS, AHT, conversion, churn) and how leadership behaviors impact performance

Use your skills to make an impact
 

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$104,000 - $143,000 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 05-12-2025

About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.