Bachelor's degree in Engineering or related field., Strong problem-solving skills and technical knowledge., Experience with customer support and technical troubleshooting., Excellent communication and interpersonal skills..
Key responsibilities:
Provide technical support and service to clients.
Diagnose and resolve technical issues in a timely manner.
Collaborate with engineering teams to improve product performance.
Prepare reports and documentation for service activities.
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Markem-Imaje, a wholly owned subsidiary of Dover Corporation, connects products and protects brands through intelligent identification, traceability and consumer engagement solutions. We offer the industry’s most comprehensive range of marking and coding systems seamlessly integrated with trusted software, services and consumables. Over 50,000 customers worldwide partner with us to help them unlock the power of information in codes. 
With decades of proven hardware and software expertise provided through the most extensive global network, we deliver sustainable solutions that add value at every stage of the product journey. Our commitment to continuous customer-driven innovation empowers our customers with cutting-edge technology, actionable data and real-time business intelligence to build connected and safe supply chains.
We support our customers to optimize supply chain efficiencies, achieve sustainability and compliance objectives, keep products safe and engage their consumers. This is intelligence, beyond the mark.