Offer summary

Qualifications:

Fluent in German and English, both written and spoken., Strong communication and interpersonal skills., Experience in customer service or support roles is preferred., Ability to work in a fast-paced environment and handle multiple tasks..

Key responsibilities:

Provide exceptional customer support via phone, email, and chat.

Resolve customer inquiries and issues in a timely manner.

Collaborate with team members to improve service processes.

Document customer interactions and feedback for quality assurance.

We’re transforming the lodging industry with AI. Our mission is to help properties break free from OTAs and manual online operations, enabling them to unlock their full revenue potential through full automation. We envision a world where every lodging business becomes a fully independent powerhouse—free from intermediaries and time-consuming tasks, and empowered to grow on its own terms. Smartness is the path to operational independence (from OTA and manual tasks). Discover how we can help you achieve it.

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