Solution Engineer

About NinjaCat

NinjaCat is the leading Enterprise Data & AI Platform for Marketing, transforming how brands, agencies, and media companies harness data and AI to drive marketing performance. Our platform unifies fragmented marketing data into an enterprise-grade data cloud, enabling AI-powered insights, automation, and decision-making at scale. With our evolving AI-driven technology—featuring intelligent agents designed to help teams work at 10X speed—we’re redefining the way enterprise marketing organizations understand and communicate performance.

We’ve been named one of Inc. Magazine’s and AdAge’s Best Places to Work, and for good reason. NinjaCat offers a unique remote-first culture grounded in our values of Compassion, Action, Trust, and Scrappiness. Backed by major capital investment and a forward-thinking leadership team, we’re building products that transform how our customers operate.

Join us and be part of the next generation of marketing AGI.

🔗 Learn more: www.ninjacat.io

About the Role

As a Solution Engineer, you’ll be a strategic technical partner to our customers—ranging from growing agencies to global enterprise brands. You'll serve as a NinjaCat platform expert, guiding existing customers through the design and optimization of data ingestion pipelines, onboarding new features such as AI agents, and advising on best practices to scale their usage of NinjaCat.

You’ll deliver custom implementations and scalable solutions that unlock immediate and long-term value. Whether supporting complex data workflows, integrating AI features, or providing strategic consultation on platform architecture, you’ll be central to helping customers get the most out of NinjaCat’s AI-powered platform.

What You’ll Do

• Serve as a subject matter expert on the NinjaCat platform, educating customers on new features, scalable account structures, and best practices.
  
• Design, build, and support robust data ingestion pipelines using SQL, BigQuery, S3, Snowflake, and other modern data technologies.
  
• Collaborate with internal teams and customers to understand data models, requirements, and use cases for both reporting and AI-driven workflows.
  
• Consult on and implement scalable ETL/ELT pipelines that enable downstream analytics, custom reporting, and intelligent agent automation.
  
• Introduce and support the adoption of AI agents and intelligent features by existing customers.
  
• Provide technical guidance for integrating NinjaCat with customer-owned platforms through APIs and custom connectors.
  
• Validate data quality and integrity using repeatable rules and automated checks.
  
• Monitor and optimize data operations, proactively resolving ingestion and transformation issues.
  
• Document solutions and standardize practices for data workflows, onboarding, and account scaling.

• Contribute to AI-readiness efforts, ensuring data pipelines and infrastructure are structured for seamless use by internal and external AI agents.
  

Requirements

• 3+ years of experience designing and building scalable data ingestion and transformation solutions.
  
• Deep expertise in SQL, BigQuery, Snowflake, S3, and ETL/ELT frameworks.
  
• Experience working with large datasets in enterprise environments.
  
• Familiarity with cloud-based infrastructure (AWS, GCP, or Azure).
  
• Understanding of data modeling, warehousing, and performance tuning.
  
• Hands-on experience with scripting or automation tools (e.g., Python).
  
• Strong customer-facing communication skills and a consultative mindset.
  
• Ability to work cross-functionally with Customer Success, Product, and Engineering teams.
  
• A plus: familiarity with AI/ML pipeline requirements or experience supporting AI agents with data.
  

Bonus Points

• Experience in MarTech, AdTech, or SaaS environments.
  
• Experience introducing or supporting AI tools like ChatGPT, Claude, Gemini, or custom conversational agents.
  
• Integration or development of REST APIs and custom data connectors.
  
• Background in customer-facing consulting, onboarding, or enterprise project management.
  
• Passion for turning ambiguity into clear, scalable solutions.
  

What You Bring

• A self-starter attitude with a passion for solving complex data problems.
  
• A team-first mindset and eagerness to contribute to a collaborative, high-performing culture.

• A growth-oriented mindset—you’re always looking to learn and elevate your impact.
  

Benefits

Cash compensation for this role includes a base salary but may vary based on job-related knowledge, skills and experience.

Other benefits include:

• Work from home (We are 100% remote!)
• 4-Day Work Week
• Unlimited Vacation
• 401k
• Health, Dental, Vision and Life Insurance
• An awesome place to work (Inc Magazine - Best Place To Work, and Glassdoor 4.7 Star Rating)
• Free books supported by NinjaCat’s reading program
• Personal learning and development stipend
• Monthly health and wellness reimbursement
• Ability to have a huge impact on a growing company
• Ability to use “cat” puns and memes all day long

Interested but unsure if you check every box?
We encourage you to apply anyway. Skills are transferable, and we value passion and potential just as much as experience.

Equal Opportunity

NinjaCat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. NinjaCat makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Applicants must be located and authorized in the US or Canada. At this time, NinjaCat does not offer visa sponsorship or transfers.