Bachelor's degree in Computer Science or related field., Experience with application support and troubleshooting., Strong knowledge of SQL and database management., Excellent communication and problem-solving skills..
Key responsibilities:
Provide technical support for application users and resolve issues.
Collaborate with development teams to improve application performance.
Document support processes and maintain knowledge base.
Assist in training users on application features and functionalities.
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Founded in 1989, Trilogy has enjoyed years of profitable success working exclusively with Global 1000 companies. Trilogy provides technology powered business services that result in transformational economic value for its customers. Unique in the industry, Trilogy ties its own revenue directly to the economic value it delivers. Trilogy business services are focused on the Automotive, Insurance and Telecom industries.