High school diploma or equivalent required., Strong communication skills, both verbal and written., Ability to work in a fast-paced environment and handle customer inquiries., Basic computer skills and familiarity with customer service software..
Key responsibilities:
Assist customers with inquiries and provide information about products and services.
Resolve customer complaints and issues in a timely manner.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve customer service processes.
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Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, weβre improving everyday life. See how at www.cognizant.com or @cognizant.