Bachelor's degree in Marketing, Business Administration, or related field., Experience with CRM software and data analysis., Strong communication and interpersonal skills., Ability to work collaboratively in a team environment..
Key responsibilities:
Manage and analyze customer data to improve engagement strategies.
Develop and implement CRM campaigns to enhance customer retention.
Collaborate with sales and marketing teams to align strategies.
Prepare reports on CRM performance and present findings to stakeholders.
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