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MITARBEITER CUSTOMER COMMUNICATION CENTER (M/W/D)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Germany

Offer summary

Qualifications:

Bachelor's degree in Communication, Marketing, or a related field., Strong verbal and written communication skills., Experience in customer service or support roles is preferred., Proficiency in using customer relationship management (CRM) software..

Key responsibilities:

  • Manage incoming customer inquiries via phone, email, and chat.
  • Provide accurate information and support to customers regarding products and services.
  • Document customer interactions and feedback in the CRM system.
  • Collaborate with other departments to resolve customer issues effectively.

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