Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Strong problem-solving skills and technical knowledge., Experience in customer support or technical assistance., Excellent communication and interpersonal skills..

Key responsibilities:

Provide technical support to clients via phone, email, or chat.

Diagnose and troubleshoot hardware and software issues.

Document and track support requests and resolutions.

Collaborate with other teams to improve service delivery.

The Aebi Schmidt Group is a global leader in intelligent solutions for customers who care for clean and safe infrastructure and cultivate challenging grounds. The unique variety of our range of products covers sweepers, street washers, jet sweepers, spreaders, sprayers, combination machines, snow ploughs, snow removal machines, multipurpose transporter, slope tractors, motor mowers, vehicle attachments and salt solution stations supplied by our product brands Aebi, Schmidt, Nido, Arctic, MB, Monroe, Towmaster, Meyer, Swenson and ELP for your summer or winter maintenance, airport or agricultural technology. A support and service programme perfectly tailored to sophisticated customer needs offers the appropriate solution to nearly any challenge. Based on our competitive product range, our mission is to strive for total solutions, enabling an economic, safe and traceable clearing. Our ultimate mission is to improve the performance of our customers.

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