Offer summary

Qualifications:

Prior HVAC support experience is essential., A Bachelor's degree in Engineering is preferred., Experience in supporting the US market is required., Availability to work Pacific Time (PST) shifts is necessary..

Key responsibilities:

Support service operations for HVAC in the US market.

Provide customer service and technical assistance to clients.

Utilize in-house training and knowledge-based support to resolve issues.

Maintain communication with clients to ensure satisfaction and service quality.

Job description

We are seeking an HVAC specialist to support our service operations in the US market. This opportunity is with a South Korea-based tech company that has been a leading innovator in HVAC, heating, and filtration for over 40 years in the United States.

Requirements:
- Must have prior HVAC support experience
- Bachelor's degree, Engineering Preferred
- US market support experience is required
- Must be available to work Pacific Time (PST) shifts
- Must have your own laptop/desktop, headset and stable internet connection

What We Offer:
- A long-term opportunity providing stable remote income
- Comprehensive in-house training and knowledge-based support

Required profile