Offer summary

Qualifications:

ITIL certification is mandatory., 1-3 years of experience in Security Administration or equivalent., Working knowledge of Sailpoint IIQ, OKTA, UNIX, LDAP, Active Directory, and RSA AM VPN/Remote Access., Strong customer handling skills and a thorough understanding of Identity & Access Management concepts..

Key responsibilities:

Day-to-day security administration of systems and user IDs, including creation, deletion, and password resets.

Process Leave of Absence (LOA) and Return to Work (RTW) requests, ensuring access is removed for terminated workers.

Assist the Service Desk with unresolved issues and recommend improvements to security administration processes.

Participate in projects supporting regulatory, audit, and IAM directives, while collating statistical data for operational metrics.

Job description

The IT Security Administrator will be responsible for day to day activities surrounding general user id administration and access controls/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden their skill sets/Information Security & Technology acumen by being a part of a diversified IAM team and working with highly skilled professionals.

Essential Responsibilities:
• Day to day security administration of systems and user ids, which include creation, deletion, modification, password resets for all technologies supported.
• Process Leave of Absence (LOA) and Return to Work (RTW) requests, while ensuring access is removed for terminated workers.
• Assist the Service Desk when issues cannot be resolved at their level.
• Recommend and implement improvement initiatives to simplify and automate security administration processes.
• Responsible for notifying management of any concerns raised by the requestor and/or anticipating escalation.
• Ensure adherence to all Security Administration Standard Operating Procedures. Notify management when discrepancies are found in Job Aids to ensure they are updated accordingly.
• Participate in projects and initiatives in support of regulatory, audit and IAM directives when called upon.
• Collate statistical data as requested in support of IAM operational and risk metrics

Qualifications/Requirements:
• ITIL certification is mandatory
• 1-3 years’ experience of Security Administration or equivalent experience
• Working knowledge of Sailpoint IIQ, OKTA, UNIX, LDAP,Active Directory, RSA AM VPN/Remote Access
• Thorough understanding of various Identity & Access Management Concepts
• Have exposure to handle Global customers via Phone and focused on Customer Centricity.. Helpdesk process visibility.
• Strong Customer handling skills

Desired Skills:
• Strong Organizational Skills
• Self-Motivated
• Developed & published compliance dashboards
• Excellent skills in Microsoft Excel

Required profile