Bachelor's degree in Computer Science or related field., Experience with troubleshooting hardware and software issues., Familiarity with networking concepts and protocols., Strong communication and problem-solving skills..
Key responsibilities:
Provide first-level support for system-related issues.
Assist in the installation and configuration of systems.
Document and track support requests and resolutions.
Collaborate with other IT teams to resolve complex issues.
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Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.