4+ years of experience in mortgage workflows, particularly in borrower verification and qualification., Strong understanding of the product development life cycle (PDLC) and business analysis methodologies., Proficiency in workflow diagrams, wireframes, and prototyping tools like Visio and Figma., Excellent communication skills for both technical and non-technical audiences..
Key responsibilities:
Define and document user personas and use cases for various stakeholders in the mortgage process.
Develop detailed user stories and acceptance criteria for development and QA teams.
Manage and prioritize the product backlog and participate in agile ceremonies.
Collaborate with development teams to align technical implementation with product goals.
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NTD Software is a Mexican company located in Guadalajara, Jalisco, known as "the silicon valley of Mexico." We help both startups and big companies by finding the right people to join their team and creating digital solutions using the latest or well-established programming languages and tools. Our expertise is in building software from the ground up and expanding our clients' existing teams, allowing us to work with businesses globally.
We are seeking a Senior Product Manager with hands-on experience in mortgage originations and a deep understanding of the tools and processes involved in lead management and loan preparation for underwriting. The ideal candidate will be well-versed in the end-to-end mortgage application process, including disclosure packages, and the verification of income, identity, assets, and credit, along with familiarity with automated underwriting systems.
Requirements
4+ years of experience in mortgage workflows, specifically borrower verification and qualification
Advanced English proficiency
Strong understanding of the product development life cycle (PDLC) and business analysis methodologies
Experience with workflow diagrams, wireframes, and prototyping tools such as Visio and Figma
Strong verbal, written, and presentation communication skills for both technical and non-technical audiences
Demonstrated leadership and the ability to influence and build relationships across all organizational levels
Ability to make informed decisions balancing technical feasibility with business value
Results-driven mindset with the ability to define and manage Key Performance Indicators (KPIs)
Ability to work independently, prioritize tasks, and meet tight deadlines
Understanding of product goals and experience driving performance metrics such as lead generation and conversion
Solid grasp of relevant technologies and cloud-based systems
Previous experience in software development
Excellent organizational, research, and problem-solving skills
Strong team player with a collaborative mindset
Responsibilities
Define and document user personas and use cases for Mortgage Loan Originators, Loan Processors, and Underwriters
Develop complete, clear, and detailed user stories and acceptance criteria to guide development and QA teams
Manage and prioritize the product backlog effectively
Participate in and lead agile ceremonies such as grooming sessions and sprint planning
Collaborate with development and architecture teams to remove obstacles and align technical implementation with product goals
Contribute to backlog grooming, including estimating story points and identifying dependencies
Maintain strong communication with internal teams and stakeholders to ensure clarity of business needs and product vision
Advocate for the needs of users and functional partners across the product lifecycle
Facilitate continuous feedback loops through requirement gathering, validation, and iterative improvements
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.