Offer summary

Qualifications:

High school diploma or equivalent required., Strong communication and interpersonal skills., Proficiency in customer service software and Microsoft Office Suite., Ability to handle difficult situations and resolve conflicts effectively..

Key responsibilities:

Respond to customer inquiries via phone, email, and chat.

Provide accurate information about products and services.

Assist in resolving customer complaints and issues promptly.

Maintain detailed records of customer interactions and transactions.

Rizal Commercial Banking Corporation (RCBC) is among the largest private domestic banks in the country in terms of assets and has a network of 459 branches and 1,448 ATMs (as of December 2022). With 60 years of long-term partnerships, RCBC has been a pillar of the banking industry, providing a wide range of financial services to its customers through its retail and investment bank, microfinance unit, foreign exchange brokerage house, leasing company and overseas remittance tie-ups. We continue to innovate and shape the future of our communities, families, and generations to come. At RCBC, we are more than just a Bank, we are proud to be Partners Through Generations.

Required profile