Bachelor's degree in Business Administration, Information Technology, or a related field., Proven experience as a Business Analyst, preferably in IT service management., Strong analytical and problem-solving skills with attention to detail., Familiarity with ServiceNow platform and its functionalities..
Key responsibilities:
Analyze business requirements and translate them into technical specifications.
Collaborate with stakeholders to identify opportunities for process improvements.
Facilitate meetings and workshops to gather and document requirements.
Support the implementation and optimization of ServiceNow solutions.
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Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, weβre improving everyday life. See how at www.cognizant.com or @cognizant.