Offer summary

Qualifications:

High school diploma or equivalent required., Excellent communication and interpersonal skills., Proficiency in customer service software and tools., Ability to handle difficult situations with empathy and professionalism..

Key responsibilities:

Respond to customer inquiries via phone, email, and chat.

Provide accurate information about products and services.

Resolve customer complaints and issues in a timely manner.

Document interactions and maintain customer records in the system.

Data#3 Limited (DTL), is focused on helping customers to harness the power of people and technology for a better future. Built on a foundation of over 45 years’ experience, combined with world-leading vendor technologies, Data#3 is constantly evolving its solutions and services to enable its customers’ success. Leveraging solutions such as cloud, modern workplace, security, data & analytics and connectivity, combined with Data#3’s services across consulting, project services and managed services, Data#3 is delivering the digital future. Throughout our long history, we have made many decisions that support our community and environment. Our vision is to harness the power of people and technology for a better future. We commit to a sustainable environmental, social and governance (ESG) framework that supports our business, people and stakeholders. The foundation of our program consists of four pillars: people, community, ethics, and environment. Click here to read our ESG report: https://bit.ly/45Uf9Iu Listed on the ASX in 1997, Data#3 reported gross sales of $2.8 billion in the 2024 financial year and has more than 1,400 employees. Headquartered in Brisbane, it has facilities across 12 locations in Australia and Fiji.

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