Lead Salesforce Administrator

Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above.

• 5+ years of hands-on experience configuring and customizing Salesforce Sales Cloud
• Demonstrated ability to lead implementation projects and mentor technical team members
• Experience building solutions from scratch while also effectively updating existing configurations
• Proven track record of gathering business requirements and translating them into effective Salesforce solutions
• Strong risk management and communication skills across all levels of the organization

Job Summary

Perform requirements gathering, design, build, test, and documentation activities for packaged software applications. Work under the direction of a project manager as part of a team to deliver large-scale business solutions or enhancement projects. Responsible for leading a team to complete the configuration of a solution for an entire business function or process.

Major Tasks, Responsibilities, and Key Accountabilities

• Leads discussions to gather detailed requirements from business users for whole business processes and/or functions on approved projects and enhancements to existing projects using organization specific business analysis techniques.
• Leads the design and development for whole business processes and/or functions on approved projects and on enhancements to existing projects. Approves designs by junior members of a project team.
• Performs program configuration/modification and set-up activities using specific HD Supply methodologies.
• Identifies impact to business resulting from newly configured or improved business functionalities and identifies methods for addressing business change impacts.
• Coordinates user acceptance testing (UAT) with the business client.
• Prepares System Requirement Documents, functional specifications, and test and user documentation.
• Prepares status reports to update the Project Manager on day-to-day activities and statuses. Executes quarterly security audits and participates in internal and external audits.
• Responsible for maintaining SOX controls in application security design and administration, including building roles, module and data permissions, and assigning roles to privileged users.

Nature and Scope

• Displays the highest level of critical thinking and analysis in bringing successful resolution to high-impact, complex, and/or cross-departmental problems. Makes prompt, sound decisions when faced with complex and often contradictory alternatives that result in successful outcomes.
• Operates with considerable latitude. Situations may have little or no precedent requiring original or new concepts or approaches without guidance from others. Reaches decisions under conditions of uncertainty.
• Develops or engages/directs others in developing innovative solutions to important, highly complex strategic and operating problems; cross-departmental considerations are often present.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel 5% to 20% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 8+ years of experience in a related field OR MS/MA and generally 5+ years of experience in a related field. Certification is required in some areas.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.