Account Director - Retail

your impact @ starface

Starface is seeking a dynamic, energetic Account Director to join our team. In this role, you’ll report directly to our VP of Sales. You’ll play a pivotal role in developing and nurturing relationships with some of our key retail partners, driving sales strategies, as well as coaching and developing a high-performing team.

The right person for this role has a passion for developing strong, symbiotic relationships, but also understands how to lean on data and trends in the retail/beauty space to strategically drive sales and account velocity and growth.

At Starface, we’re caring, joyful, bold, and resilient. We love people who defy convention and welcome an attitude of exploration into the bold and creative in all that we do. If you are a data-driven relationship builder with a passion for the retail space and all of this sounds like you so far, you may be exactly who we’re talking to, so please keep reading!

we’ll count on you to

• Build, maintain, and further cultivate relationships with our crucial retail partners across mass retail, grocery, drug, specialty beauty, and more:
• Meet with buyers and directors at key retailers to develop a deep understanding their needs and align needs with our brand’s offerings
• Demonstrate 360-degree ownership of accounts, ensuring all aspects are managed effectively from end to end
• Gain a comprehensive understanding of the Starface assortment of products, pipeline, and key brand priorities
• Conduct sales analysis of current accounts to identify trends and opportunities for growth and velocity impact
• Perform financial analysis of current and future programs to develop and implement sales strategies for individual retailers that drive growth
• Over time, help build, lead, and develop a small team, ensuring individual and team success; potential to grow team as needed over time
• Partner cross-functionally with our Creative, Brand, Growth Marketing, and Operations teams to support effective internal processes and seamless experiences for our existing, new, and future retail partners
• Evaluate current strategies to continue, adjust, enhance, and/or implement key strategies to increase sales and achieve targets as needed
• Foster a culture of growth, collaboration, and fun within the Retail Sales team while supporting and adding to the Starface culture as a whole by being a contributing member of our team

this role is for you if

• You have at least 7+ years of proven experience in a sales leadership role within a disruptive brand, preferably in the beauty space
• You have experience leading 360 key account relationships end-to-end, with success in growing accounts through creative and impactful strategy
• You have an in-depth understanding of key retail partners, and are a subject matter expert when it comes to the retail landscape and trends
• While you are a relationship-builder at heart, you understand what questions to ask and data to explore to make informed and strategic decisions to grow retail accounts
• You have worked within a growing startup, with a track record of success working independently while also collaborating heavily across multiple functions in a fast-paced, high growth environment
• You have a demonstrated ability to deepen current relationships and expand businesses within your own portfolio
• While you can certainly hold up your own accounts independently, you are also a team player who excels at building exceptional relationships not only externally, but also internally with your own team and external teams
• You’re passionate about personal growth and development for both yourself and your teams, ideally with experience managing and developing at least one direct report
• You have exceptional attention to detail, project management, and organizational skills - you know that the big picture doesn’t exist without the small (yet crucial) details
• You are able and willing to travel up to 20% for customer visits and team + company offsites

salary & benefits

• The compensation range for this role is a $140,000-$165,000 base depending on level of experience, as well as bonus eligibility.
• Additional benefits include:
• Access to high-quality health care options
• Access to a 401k with 5% employer match eligibility
• 4 weeks of vacation plus up to 20 paid holidays
• 12 weeks fully paid parental leave
• + 5 days of pet-ernity leave for pet adoption
• Home office & internet supplement stipend
• Fully remote work environment
• ...and much, much more!