Bachelor's degree in business, marketing, or a related field is preferred., Strong communication and interpersonal skills are essential., Experience in customer service or sales is a plus., Proficiency in using CRM software and Microsoft Office is required..
Key responsibilities:
Manage customer inquiries and provide support via phone and email.
Assist in resolving customer issues and complaints effectively.
Collaborate with team members to improve customer satisfaction.
Participate in training sessions to enhance product knowledge and service skills.
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Groupe Alternance Poitiers
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About Groupe Alternance Poitiers
Groupe Alternance Poitiers propose des formations de niveau BAC à BAC+2 dans le domaine du commerce en alternance : Titre Professionnel CV, BTS NDRC et BTS MCO.
N’hésitez à pas à prendre contact avec nous pour obtenir plus d’informations.