Offer summary

Qualifications:

Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations, or related field., One year of experience in Utilities, Corporate Communications, Customer Service, Marketing, Media Relations, Journalism, or a related field., Excellent written and public speaking skills., Strong interpersonal skills and business knowledge..

Key responsibilities:

Work directly with affected landowners to gather project routing information and resolve issues.

Educate the public and external stakeholders about proposed transmission projects.

Support customer outreach strategies to enhance communication and project success.

Provide field support to various teams to ensure timely project execution.

Job description

Job Posting End Date

05-12-2025

Please note the job posting will close on the day before the posting end date

Job Summary

This position supports the primary field customer relations and communications resource for public interaction and outreach on AEP Transmission projects. Responsible for assisting in identifying, developing, and coordinating delivery of overall outreach strategies to support the goals, philosophies, policies, initiatives, and day-to-day activities of AEP Transmission and its affiliates, including joint ventures. Key member of project siting team who interfaces with or supports interaction with external audiences, including individual customers and local officials. Requirements include excellent written and public speaking skills, excellent interpersonal skills, and strong business knowledge. Able to meet with affected or potentially affected customers to surface issues, solve problems, and bring local knowledge and insight to the siting process.

Job Description

ESSENTIAL JOB FUNCTIONS:

1) Work directly with affected or potentially affected landowners to gain beneficial project routing information and resolve issues before and during the transmission line routing process.

2) Support efforts to work with external affairs teams and educate the public (landowners, thought leaders, elected officials) about proposed transmission projects.

3) Assist and support of customer outreach strategies that improve two-way communications and line routing success.

4) Provide field support to transmission siting, line engineering, right of way, and project management team to ensure projects are executed on time.

5) Provide support to Outreach Specialist and work closely with Project Management, Line and Station Engineering, Right of Way, Corporate Communications, and External Affairs to foster two-way communications between key stakeholders and the project team to improve success in siting transmission projects. Coordinate deployment of resources accordingly.

MINIMUM REQUIREMENTS:

Education requirements are listed below: Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations or public affairs, or related field.

Work Experience requirement listed below: One year experience in Utilities, Corporate Communications, Customer Service, Marketing, Media Relations, Journalism, or related field.

OTHER REQUIREMENTS: Travel requirements are expected 25-50% of the time Physical demand level is Sedentary

These are additional expectations for the job and could include specific work experience, license / certifications, preemployment testing, expectations about travel, shift work, etc.

1. The ability to handle multiple projects and assignments is critical.

2. May require extended hours to accomplish assigned tasks to meet requirements and schedules.

3. Some overnight travel to facilities and projects (field work) is required periodically.

4. Twenty to thirty percent of travel time associated with this position.

5. Ability to hike one mile ten percent of the time.

PHYSICAL DEMANDS: List physical demands required for this job, but not limited to: Ability to hike one mile – 10 % of the time. Job code: 62172

Compensation Data

Compensation Grade:

SP20-006

Compensation Range:

$72,380.00-90,474.50 USD

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

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