Bachelor's degree in a relevant field or equivalent experience., Strong communication and interpersonal skills., Proficiency in customer support software and tools., Ability to handle multiple tasks and prioritize effectively..
Key responsibilities:
Provide exceptional customer service and support via phone, email, and chat.
Resolve customer inquiries and issues in a timely manner.
Document customer interactions and feedback for continuous improvement.
Collaborate with team members to enhance service delivery and customer satisfaction.
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