Outbound Account Manager

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong communication skills, both verbal and written, to connect with diverse audiences., A genuine passion for helping small and medium-sized businesses succeed., Ability to thrive in a fast-paced, evolving environment and adapt to change., Eagerness to learn about website design and SEO to better assist customers..

Key responsibilities:

  • Engage with existing customers to introduce and recommend products and services.
  • Build and maintain strong relationships with customers to uncover upsell opportunities.
  • Educate customers on how services can enhance their business operations.
  • Deliver personalized solutions tailored to each customer's unique challenges.

Markmonitor logo
Markmonitor https://www.markmonitor.com
501 - 1000 Employees
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Job description

The compensation for this role is $15.50 an hour with uncapped commission potential ($56,240 OTE).

 

Who are we.

We are a dynamic and innovative web technology powerhouse, proudly serving millions of customers around the world. Our incredible portfolio of brands, including industry giants like Bluehost, HostGator, Domain.com, Network Solutions, Markmonitor, and Web.com, are trusted by businesses of all sizes to fuel their digital success. With our cutting-edge products and dedicated, personalized support, we empower customers to create an online presence that drives real results.

 

At the heart of our success lies the perfect synergy between our talented team, our valued customers, and our world-class brands. As an Outbound Sales Consultant, you'll play a pivotal role in helping our existing customers elevate their digital presence. By taking a consultative approach, you'll identify their unique needs and recommend the perfect solutions from our extensive suite of products and services. This is your opportunity to make a tangible impact, helping businesses thrive in an ever-evolving digital landscape.

 

What You’ll Do & How You’ll Make an Impact.

Take charge in an outbound sales role, connecting with existing customers and introduce them to the amazing products and services we offer. You'll be a true consultant, diving deep into each account, building lasting relationships, and gaining a deep understanding of customers' online business needs.    We use cutting-edge dialer software that reduces answering machines, giving you the BEST chance to make real connections.  We pair that with a manual dial for follow-up, ensuring a personalized touch as part of YOUR unique strategy!

  • Develop strong, ongoing connections with existing customers, uncovering exciting upsell opportunities and addressing their ever-evolving needs.

  • Become an expert in our offerings, empowering customers by educating them on how our services can elevate their operations and help them achieve their business goals.

  • Deliver personalized solutions that perfectly match each customer’s unique challenges and aspirations.

  • Shine with your exceptional communication skills, connecting with diverse audiences and building rapport quickly—whether it’s over the phone or in writing.

  • Thrive in a fast-paced, ever-changing environment while staying customer-focused and delivering top-notch service.

 

Who You Are & What You’ll Need to Succeed.

  • Driven – You’re motivated to crush sales goals and exceed targets consistently.

  • Master Communicator – Your communication skills—both verbal and written—are persuasive and dynamic.

  • Passionate About SMBs – You have a genuine desire to help small and medium-sized businesses succeed and grow.

  • Eager Learner – You’re excited to dive into Website Design and SEO, eager to expand your knowledge and expertise.

  • Adaptable – You excel in a constantly evolving environment and are comfortable navigating change with ease.

 

Ready to make a big impact and grow with us? Join our team and take your career to the next level!

 

Why You’ll Love Us.

  • Excellent Sales Training.  We are a resource-rich training environment - we make sure you have everything you need to be successful in this role  
  • We’ve got you covered. We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, LinkedIn Learning, Pet Insurance, Generous Vacation policy, and much more. 
  • Work remotely - but not alone. Our team leaders, coaches, and directors will make sure that you're never isolated as you work remotely. Stand-ups with your team, Team Chats to network and resolve issues and Google Hangout coaching sessions. 
  • We celebrate one another’s differences.  We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees.  We have 20 + affinity groups where you can network and connect with Newfolders globally.  

Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship.

This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Self-Motivation
  • Adaptability

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