High school diploma or equivalent required; further education in business or insurance preferred., Strong communication and interpersonal skills to effectively assist clients., Proficiency in using customer service software and tools., Knowledge of home and auto insurance products is a plus..
Key responsibilities:
Assist clients with inquiries and provide information about home and auto insurance policies.
Process policy applications and renewals in a timely manner.
Resolve customer complaints and issues to ensure satisfaction.
Maintain accurate records of client interactions and transactions.
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