High school diploma or equivalent required., Previous experience in customer service or call center preferred., Strong communication and interpersonal skills are essential., Proficiency in using customer service software and tools..
Key responsibilities:
Handle customer inquiries and provide accurate information.
Resolve customer complaints and issues in a timely manner.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve service delivery.
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Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.