Systemtechniker im IT-Kundensupport m/w/d

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Full Remote
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Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Strong knowledge of IT systems and customer support processes., Excellent problem-solving and communication skills., Experience with troubleshooting hardware and software issues..

Key responsibilities:

  • Provide technical support to clients via phone, email, and chat.
  • Diagnose and resolve IT-related issues in a timely manner.
  • Document support interactions and maintain accurate records.
  • Collaborate with other IT teams to improve service delivery.

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proALPHA Large https://www.proalpha.com/
1001 - 5000 Employees
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