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Analista de Atendimento Zendesk - Sênior

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Brazil

Offer summary

Qualifications:

Bachelor's degree in a relevant field., Proficiency in Zendesk and customer support tools., Strong analytical and problem-solving skills., Excellent communication and interpersonal abilities..

Key responsibilities:

  • Manage and resolve customer inquiries through Zendesk.
  • Analyze customer feedback to improve service quality.
  • Collaborate with cross-functional teams to enhance customer experience.
  • Prepare reports on customer interactions and service metrics.

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Koopere Small startup https://www.koopere.com.br/
2 - 10 Employees
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