High school diploma or equivalent required; associate's or bachelor's degree preferred., Strong communication and interpersonal skills to assist customers effectively., Proficiency in using customer service software and tools., Experience in the automotive industry is a plus..
Key responsibilities:
Provide exceptional customer service to automotive clients via phone and email.
Resolve customer inquiries and issues in a timely manner.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve service processes and customer satisfaction.
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