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Senior Customer Success Architect

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Oregon (USA)

Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Proven experience in customer success or technical support roles., Strong communication and interpersonal skills., Ability to analyze customer needs and provide tailored solutions..

Key responsibilities:

  • Manage customer relationships and ensure satisfaction with services.
  • Conduct regular check-ins and provide updates on product usage.
  • Collaborate with sales and product teams to address customer feedback.
  • Develop and deliver training sessions for clients on product features.

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