Offer summary

Qualifications:

Fluency in Spanish and English is required., Experience in sales or customer service is preferred., Strong communication and interpersonal skills are essential., Ability to work independently in a remote environment..

Key responsibilities:

Engage with customers to retain their business and resolve issues.

Conduct follow-up calls and emails to ensure customer satisfaction.

Collaborate with the sales team to identify opportunities for upselling.

Maintain accurate records of customer interactions and feedback.

Yelp connects people with great local businesses. Our users have contributed approximately 155 million cumulative reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. These reviews are written by people using Yelp to share their everyday local business experiences, giving voice to consumers and bringing “word of mouth” online.

Required profile