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Remote Customer Service Representative

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Illinois (USA)

Offer summary

Qualifications:

High school diploma or equivalent required., Previous experience in customer service preferred., Strong communication and problem-solving skills are essential., Proficiency in using customer service software and tools..

Key responsibilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer complaints and issues in a timely manner.
  • Document customer interactions and feedback for future reference.

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