Offer summary

Qualifications:

Fluent in both English and Spanish, with excellent communication skills., Proven experience in customer service or a related field., Strong problem-solving abilities and attention to detail., Ability to work independently in a remote environment..

Key responsibilities:

Provide exceptional customer support to clients in both English and Spanish.

Resolve customer inquiries and issues efficiently and effectively.

Maintain accurate records of customer interactions and transactions.

Collaborate with team members to improve service delivery and customer satisfaction.

When it comes to your health, everything matters. That’s why UnitedHealthcare is helping people live healthier lives and making the health system work better for everyone. Our health plans are there for you in moments big and small, delivering a simple experience, affordable coverage, and supportive care. Wherever your health takes you, we're there for what matters. At UnitedHealthcare, part of the UnitedHealth Group family of businesses, we are working to create a system that is connected, aligned and more affordable for all involved; one that delivers high quality care, responsive to the needs of each person and the communities in which they live. With connections to more than 1.3 million physicians and care professionals and 6,500 hospitals and care facilities across the globe, we can collaborate in new ways to improve patient care while providing customizable and comprehensive solutions in any marketplace, anywhere. Our Values Integrity: Honor commitments. Never compromise ethics. Compassion: Walk in the shoes of the people we serve and those with whom we work. Relationships: Build trust through collaboration. Innovation: Invent the future. Learn from the past. Performance: Demonstrate excellence in everything we do. For more information about UnitedHealthcare, click here: https://www.uhc.com/ For information about careers at UnitedHealthcare, click here: https://www.workatuhc.com

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