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Field Service Technician - Electrical/Mechanical

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Mexico

Offer summary

Qualifications:

Bachelor’s degree in a relevant field and 5-10 years of field technician experience in the power generation industry., Strong mechanical and electrical skills, including the ability to interpret wiring diagrams and work with programmable logic controllers (PLC)., Experience with reciprocating engines or similar rotating equipment is preferred, along with a legal permit to work in Mexico., Excellent communication skills in English, with the ability to interact effectively with customers and produce technical reports..

Key responsibilities:

  • Perform hands-on field service work on Jenbacher gas engines, including commissioning, troubleshooting, and maintenance activities.
  • Manage relationships with customers and third-party suppliers, ensuring high service quality and effective communication.
  • Create technical reports detailing service visits, actions performed, and recommendations for follow-up actions.
  • Comply with Environmental Health and Safety (EHS) policies while maintaining tools and equipment in good condition.

INNIO Group logo
INNIO Group Sustainable development Large https://www.innio.com/
1001 - 5000 Employees
See all jobs

Job description

Description

INNIO
What if energy supply could be sustainable, affordable, and reliable at the same time? With its product brands Jenbacher and Waukesha and the digital platform myPlant, INNIO offers energy solutions for today—and tomorrow, in more than 100 countries, improving the quality of life for countless people. 
This Field Service Technician will perform hands-on field service work on Jenbacher gas engines, including but not limited to commissioning, troubleshooting, periodic maintenance, and minor overhaul for Jenbacher Gas Engines range in power from 0.25 to 9.5 MW, and run on either natural gas or a variety of other gases (e.g., biogas, landfill gas, coal mine gas, sewage gas, combustible industrial waste gases).
 
Primary Responsibilities:
· Execute service hands-on activities in compliance with the maintenance protocol of the engine, for example: maintenance activities such as replace filters and other components, perform relevant mechanical and electrical inspections, measurements and other tasks.
· Carry out minor repairs on the engine additionally to the planned service.
· Perform troubleshooting activities with analytical mindset and proposing solutions aligned to Jenbacher. Understand mechanic/electrical failures of the engine/alternator, as well as electronic failures associated to control systems. Understanding and interpretation of historical data parameter of the engine.
· Manage and work with third party suppliers when needed.
· Work effectively with colleagues, subcontractors and customer personnel in a healthy environment, either as team-player or as leader upon each situation, with a team of technicians or independently.
· Excellent management of customer relationship, exceeding expectations on service quality.
· Provide information about planned services and progress update of the maintenance.
· Ownership of assigned sites and customers, proactively searching to maximize engines reliability.
· Create a technical report specifying the reason for the visit, the actions performed and the results, describe the use of materials and if needed recommend follow-up actions
· Responsible to maintain basic set of tools in hand, critical spare parts for engines covered, vehicle condition and availability, ensure that they are approved, clean and stored properly
· Process timesheets, expense reports, Environmental Health and Safety (EHS) forms and job reports in a timely manner
· Comply with all EHS policies and procedures to ensure a safe and productive work site
 
Qualifications/Requirements
· Field Technician experience of 5-10 years / Bachelor’s degree +5 years in power generation industry and job field related.
· Ability to crouch, twist, bend, kneel and stoup for extended periods of time
· Strong mechanical skills, must be able to lift 50 pounds unassisted, work from elevated surfaces, access confined spaces.
· Good electrical knowledge and with electrician skills, such as wiring panels and alternators
· Experience interpreting wiring diagrams, interphase and mechanical drawings.
· Programmable logic controller (PLC) knowledge
· Troubleshooting skills with analytical mindset
· 5+ years of experience working on reciprocating engines or similar rotating equipment preferred
· Legal permit to work in Mexico
· Willingness to travel up to 80%
 
Desired Characteristics
· Familiar with Jenbacher reciprocating gas engines
· Experience in power generation applications
· Able to understand, implement and communicate technical procedures
· Strong analytical and problem-solving skills
· Effective interpersonal and organizational skills
· Strong customer focus. Able to effectively interact with customers at operational and management level.
· Good computer skills, office proficiency and logic controls software.
· Must have a valid driver’s license and a clean driving record.
· Excellent English level, capable to maintain technical conversations and elaborate daily reports and mails with clarity.
· Ability to meet and maintain insurability standards to drive a company vehicle.
· Valid Passport and Visa.
 
·Preferable located in the North of Mexico
 

  

 

Required profile

Experience

Industry :
Sustainable development
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Electrical EngineeringPanel BuildingWiring DiagramEngineering DrawingsLogic ControlsCustomer CentricityStandard Operating ProcedureElectric Generators

Other Skills

  • Troubleshooting (Problem Solving)
  • Mechanical Aptitude
  • Analytical Skills
  • Organizational Skills
  • Social Skills
  • Problem Solving
  • Time Management
  • Teamwork
  • Communication
Are you interested?

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