Technical degree or certification in a relevant field., Proven experience in field service or technical support roles., Strong problem-solving skills and ability to troubleshoot equipment., Excellent communication and customer service skills..
Key responsibilities:
Install, maintain, and repair equipment at customer sites.
Provide technical support and training to clients.
Document service activities and maintain accurate records.
Collaborate with team members to improve service delivery.
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We automate, digitize and transform the way people bank and shop. We offer proven expertise and comprehensive portfolios in cutting-edge product technology, multi-vendor software and service excellence for financial and retail customers.
Consumer behavior is changing rapidly; people are empowered and connected and expect unprecedented service and convenience. The world is “always on” – a digital era requiring us to orchestrate touchpoints in ways that meet and exceed the 24/7 automation needs of the banking and retail worlds.
Diebold Nixdorf employs approximately 21,000 employees in more than 130 countries worldwide. We are publicly traded on the New York Stock Exchange under the symbol “DBD.”
Specialties: financial and retail self-service solutions, services, security solutions, software, cash management, branch and store transformation